Unknown Company
<h2><strong>About Supabase</strong></h2><p style="min-height:1.5em">Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.</p><p style="min-height:1.5em"></p><h2><strong>About the Role</strong></h2><p style="min-height:1.5em">Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform.</p><p style="min-height:1.5em">You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted.</p><p style="min-height:1.5em">This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority.</p><p style="min-height:1.5em"></p><h2><strong>What You'll Own</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions</p></li><li><p style="min-height:1.5em">Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation</p></li><li><p style="min-height:1.5em">Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes</p></li><li><p style="min-height:1.5em">Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design</p></li><li><p style="min-height:1.5em">Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it</p></li><li><p style="min-height:1.5em">Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction</p></li><li><p style="min-height:1.5em">Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation</p></li></ul><h2><strong>You Might Be a Good Fit If You</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience <strong>shaping SRE practices and driving adoption across engineering teams</strong></p></li><li><p style="min-height:1.5em">Have a software engineering mindset — you write code and build tools, not just configure them</p></li><li><p style="min-height:1.5em">Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions</p></li><li><p style="min-height:1.5em">Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements</p></li><li><p style="min-height:1.5em">Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)</p></li><li><p style="min-height:1.5em">Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)</p></li><li><p style="min-height:1.5em">Communicate clearly and persuasively — this role requires influencing without authority across a distributed org</p></li><li><p style="min-height:1.5em">Have experience in async or globally distributed teams</p></li><li><p style="min-height:1.5em">Are energized by making other teams more effective rather than being the one who fixes everything</p></li></ul><h2><strong>Nice to Have</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience with Kubernetes-based platform operations</p></li><li><p style="min-height:1.5em">Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling</p></li><li><p style="min-height:1.5em">Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)</p></li></ul><h2></h2><h3><strong>What We Offer</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Fully Remote</strong></p><p style="min-height:1.5em">We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.</p></li><li><p style="min-height:1.5em"><strong>ESOP</strong></p><p style="min-height:1.5em">Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.</p></li><li><p style="min-height:1.5em"><strong>Tech Allowance</strong></p><p style="min-height:1.5em">Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.</p></li><li><p style="min-height:1.5em"><strong>Health Benefits</strong></p><p style="min-height:1.5em">Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.</p></li><li><p style="min-height:1.5em"><strong>Annual Off-Sites</strong></p><p style="min-height:1.5em">Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.</p></li><li><p style="min-height:1.5em"><strong>Flexible Work</strong></p><p style="min-height:1.5em">We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.</p></li><li><p style="min-height:1.5em"><strong>Professional Development</strong></p><p style="min-height:1.5em">Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.</p><p style="min-height:1.5em"></p></li></ul><h3><strong>About the Team</strong></h3><p style="min-height:1.5em">Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">280+ team members</p></li><li><p style="min-height:1.5em">55+ countries</p></li><li><p style="min-height:1.5em">20+ languages spoken</p></li><li><p style="min-height:1.5em">$500M raised</p></li><li><p style="min-height:1.5em">500,000+ community members</p></li></ul><p style="min-height:1.5em">We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.</p><p style="min-height:1.5em"></p><h3><strong>Hiring Process</strong></h3><p style="min-height:1.5em">We keep things simple, async-friendly, and respectful of your time:</p><ol style="min-height:1.5em"><li><p style="min-height:1.5em">Apply – Our team will review your application.</p></li><li><p style="min-height:1.5em">Intro Call – A short video chat to get to know each other.</p></li><li><p style="min-height:1.5em">Interviews – Up to four calls with:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Team Leads</p></li><li><p style="min-height:1.5em">Future teammates</p></li><li><p style="min-height:1.5em">Someone cross-functional from product, growth, or engineering (depending on the role)</p></li><li><p style="min-height:1.5em">Someone from our leadership/founding team</p></li></ul></li><li><p style="min-height:1.5em">Decision – We may follow up with a final question or go straight to offer.</p></li></ol><p style="min-height:1.5em">All communication is remote and we aim to move fast.</p>